We are delighted to be able to ship our curated selection of products anywhere in the world. Our website will provided shipping costs for orders within the USA and Canada. For shipping costs anywhere else please contact us by phone at 250-386-8191 or by email at service@thetuscankitchen.com.
* Tariffs - All USA Customers should expect to pay tariffs and related fees upon delivery
All orders ship from our store in Victoria, BC - Canada. While we automatically calculate shipping costs please be aware that this -does not- include the cost of tariffs and brokerage. We currently ship via UPS who charge for brokerage as well any customs and duties upon delivery.
* Shipping Times
Our shipping providers are selected to provide the best combination of cost and service. We are usually able to ship an order within three business days and a typical delivery takes between 7-10 days.
* Breakages
We take great care when packaging all of our handcrafted items and do everything we can to ensure that your package will arrive at your home safely. This often requires extra packing materials and a careful consideration of the number of items in each box, adding to the overall expense of shipping. If your package does arrive damaged, please notify us immediately, keep all of the original packing materials, and contact us at 250-386-8191 or email us at service@thetuscankitchen.com and we'll replace or refund at our discretion.
